Administration

Account Manager

Springfield
Work Type: Full Time
We're on the hunt for an incredible account manager for Small Town Startup! Work with an incredible team and amazing clients day in, day out.

Must be based in Robertson County and have a lay of the land. Must love small businesses, be excited over their growth, and have a vision for making them even better. 


An average day will look like: 
  • Speaking with clients to either strategize, update, receive needs/want, get approvals from or deliver results to 
  • Work with our team to build incredible strategies, campaigns and daily content that drives growth
  • Ensuring we stay true to our word - that deadlines are met, priorities are focused on and results are delivered (and exceed our clients' expectations)
  • Delivering daily, weekly and monthly reports to me so we stay on the same page 
  • Building and continuously evolving procedures and processes to make sure that we have the best customer experience, hands down 
You will be responsible for helping our clients grow and share their stories with thousands and thousands of people in their communities.


What you will have to be successful:
  • A bachelor's degree or above in marketing or business
  • A great understanding of social media marketing, email marketing, SEO, blogging, and basic website maintenance for platforms like WordPress, Wix, SquareSpace, Weebly and others.
  • Previous customer service experience
  • Previous project management experience 
  • At least 1 year experience working in a marketing or tech agency, managing multiple clients (this is a must)
  • Ability to handle multiple digital marketing clients with different needs at a time without breaking a sweat 
  • Previous experience using Basecamp, Slack, Zoom, SproutSocial, Dropbox and other tools
  • An entrepreneurial spirit - you take a job and make it yours to help the company grow whenever you see an opportunity to do so 
This is a full-time, salaried position, Monday-Friday 9-5 at our Springfield location.




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